Rating, symbols & awards

This page will help you learn more about the various star ratings, logos and awards that you will see on our website including:

- Accommodation star ratings

- Quality assurance for attractions

- Special awards, schemes & logos

Accommodation

All accommodation properties on our website have been quality assessed by the AA and/or Visit Britain. 

Properties that are awaiting their assessment will be marked as Awaiting Grading. Once assessed, the level of quality grading awarded is represented by a star rating, which is designed to meet expectations of consumers with regards to quality and facilities. At the bottom of every quality logo underneath the stars you will find the type of accommodation, for example Self-Catering or Holiday Park.

Although five stars is the highest quality rating, Hotels and Guest Accommodation are able to achieve a Silver or Gold Award in addition to the star rating. This indicates the highest level of quality in bathrooms, bedrooms and service.

*	Simple, practical, no frills
**	Well presented and well run
***	Good level of quality and comfort
****	Excellent service throughout
*****	Exceptional with a degree of luxury

As well as the AA or Visit Britain quality ratings, there are other awards accommodation businesses can achieve. These include:

Walkers & Cyclists Welcome Properties showing the Walkers & Cyclists Welcome logo offer facilities to meet the needs of those visitors - for example, drying facilities for clothes and secure areas for bikes.

Families Welcome Properties with the Families Welcome logo offer families the confidence that the accommodation has thought about their particular needs - for example, storage for push-chairs and children’s food portions.

Pets Welcome In response to customers who do not wish to be parted from their pets, the Welcome Pets! Scheme gives pet owners (dog, cat or bird) the confidence that they are booking quality accommodation that both their needs and those of their pets.

Welcome to excellence Quality and friendliness are the themes this nationally recognised customer care initiative.

Rosebud The Rosebud symbol represents the East Lindsey Accommodation Quality Improvement Programme, which is a partnership between East Lindsey District Council and Lincolnshire Tourism. Visit Britain has developed the programme to help accommodation businesses move on to the National Quality Assurance standards set by Visit Britain and the AA.

National Accessibility Scheme

You'll find symbols against establishments with facilities for guests with hearing, visual or mobility needs. For more detailed information about the scheme, read more on our National Accessibility Scheme page.

Attractions

Visitor Attraction Quality Assurance Scheme

This symbol verifies that the visitor attraction satisfies VisitBritain's requirements of quality on the condition, standard of facilities and services provided and that the visitors' charter is being fulfilled. For more information go to www.vaqas.org.uk

Places to Eat

AA Food Rosettes  

AA Rosettes are annual awards given to restaurants for their quality of food. On a rising scale, a restaurant can be awarded up to five rosettes for the highest quality in food. For more information about each level of rosette award, visit www.theaa.com/travel

Other Awards

Tourism Awards 

Awards are presented to tourism businesses that demonstrate ongoing commitment to delivering quality and excellence and an exceptional visitor experience at county and regional level. These are The East Midlands Tourism Enjoy England Excellence Awards and the Lincolnshire Star Awards.